Soft play is an indoor/outdoor play area that we create at the comfort of your home or private event. Our equipment is made from soft material for toddlers to enjoy! Madd Luxe Soft Play creates a safe and clean, soft play area for toddlers and kids up to 5 years old.

All our equipment, including every ball pit ball, floor mat, gate, bounce houses, blocks, are thoroughly sanitized and disinfected after each use. We use a non-toxic, fragrance-free, residue-free cleaner, which kills 99.9% of harmful bacteria, viruses, mold, fungus, and germs. We also proudly clean and sanitize all our balls with a professional ball washing & sanitizing machine.

Yes, we ask that you observe these rules: • No shoes. Socks are required. • No food, snacks and candy in play area. • No paint, slime or sharp objects. • Parents are required to stay and watch toddlers. • All balls must stay in ball pit, all soft play is to stay in play area. • No kids over 5 yrs allowed. • You may have to pay an extra cleaning fee if rules are not followed.*

You will now receive an email with a proposal. We require 50% of the invoice in order to guarantee your date. Your date is not confirmed until we receive your deposit payment. We can't hold your invoice longer than 24 hrs from sending invoice.

We recommend you book as soon as you know your date, we book quick!

Yes! We can work with any theme or color combination, please let us know what you’re envisioning.

We only accept Zelle

The invoice must be paid in full 5 days before the event. If payment is not received reservation will automatically be canceled & you'll automatically lose your 50% deposit.

If you need to reschedule your event, the payment will be transferred to the new date. If you cancel your event 14 days before your event date you automatically lose your 50% deposit.

To ensure the safety of the little ones, we will not set up outdoors if there is rain in the forecast. However, you may reschedule your rental if you’d like. Please note once we set up our play zone we do not relocate or move the set up elsewhere.

We require the following for setting up: • Flat ground is needed for setup. • We do not set up on dirt or gravel.

Please note that any stairs, elevator, or small walkways need to be approved by us before booking and there will be an additional fee of $40-$150 per setup and pick-up

If you have an event at a professional venue, please make sure to give us the venue name and address. The venue details are required along with parking instructions and unloading information.

Yes, the signed waiver is 100% required to be signed and submitted before your scheduled event